project management
project management
01 / overview.
01 / overview.
An internal all-in-one tool built to replace ClickUp — helping managers track projects, HR manage employees, and teams share updates seamlessly. Designed with role-based permissions for clarity and control.
An internal all-in-one tool built to replace ClickUp — helping managers track projects, HR manage employees, and teams share updates seamlessly. Designed with role-based permissions for clarity and control.
02 / my role.
My role involved aligning stakeholders, product thinking to conceptualise the product, create the end to end userflow and visual design along with an initial design system.
My role involved aligning stakeholders, product thinking to conceptualise the product, create the end to end userflow and visual design along with an initial design system.
03 / why was it needed?
03 / why was it needed?
ClickUp and similar tools fell short of our all-in-one needs — they couldn’t combine project tracking, employee management, and client work into a single workflow.
Key issues we faced:
- no system to track employee payments or company financials
- manual and repetitive timesheet processes
- inadequate permission controls for sensitive data
- poor filtering to monitor project and team progress
These gaps were slowing down operations and wasting team effort. We needed a tailored tool that worked the way our company did — not the other way around.
ClickUp and similar tools fell short of our all-in-one needs — they couldn’t combine project tracking, employee management, and client work into a single workflow.
Key issues we faced:
- no system to track employee payments or company financials
- manual and repetitive timesheet processes
- inadequate permission controls for sensitive data
- poor filtering to monitor project and team progress
These gaps were slowing down operations and wasting team effort. We needed a tailored tool that worked the way our company did — not the other way around.
04 / constraints.
04 / constraints.
Our team had very limited development resources, hence greater emphasis was on designing a simple interface.
Clickup was extensively used within the team, so to avoid greater learning curve, user mental models were respected.
04 / into the discovery.
04 / into the discovery.
We researched the whole hospitality industry, from talking to luxury travellers, luxury properties at Dubai to understanding the user journey.
There on, we listed down opportunities and spaces where we could innovate at.
We researched the whole hospitality industry, from talking to luxury travellers, luxury properties at Dubai to understanding the user journey.
There on, we listed down opportunities and spaces where we could innovate at.
05 / design focus.
05 / design focus.
clear, intuitive navigation to prevent disorientation.
clear, intuitive navigation to prevent disorientation.
permissions based system to abstract data.
permissions based system to abstract data.
enabling managers filter necessary information.
enabling managers filter necessary information.
06 / diving into design.
06 / diving into design.
The main functions of the application would be to track hours and work updates for the users, and give the managers an overview of the projects being worked upon.
An added functionality would be for users to ask for leaves and upload update videos, and for managers to approve them.
The main functions of the application would be to track hours and work updates for the users, and give the managers an overview of the projects being worked upon.
An added functionality would be for users to ask for leaves and upload update videos, and for managers to approve them.
07 / testing with users.
07 / testing with users.
The initial designs were tested with 4-5 participants internally with the objective to understand how intuitive it was and the effort that might be needed to shift to a new application with certain tasks such as clocking time, overviewing employee updates and project timelines and details.
The initial designs were tested with 4-5 participants internally with the objective to understand how intuitive it was and the effort that might be needed to shift to a new application with certain tasks such as clocking time, overviewing employee updates and project timelines and details.
08 / iterating.
08 / iterating.
From initial sprints and design feedbacks from stakeholders and users, I worked along with the dev to design revised version.
From initial sprints and design feedbacks from stakeholders and users, I worked along with the dev to design revised version.
09 / impact created.
09 / impact created.
While JEM is supposed to make certain tasks easier to be accomplished, the main impact would be on company specific needs, which would reduce using more than 1 application.
While JEM is supposed to make certain tasks easier to be accomplished, the main impact would be on company specific needs, which would reduce using more than 1 application.
10 / some learnings.
10 / some learnings.
Working with different teams helped me with the way I work and communicate. Management, developers, project manager, all had perspectives which had to be accounted for.
Optimizing designs to what can be possible by the developers in the given time frame.
Most importantly, learning to articulate on my design solutions and being able to work on feedbacks.
Working with different teams helped me with the way I work and communicate. Management, developers, project manager, all had perspectives which had to be accounted for.
Optimizing designs to what can be possible by the developers in the given time frame.
Most importantly, learning to articulate on my design solutions and being able to work on feedbacks.
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